Provide realistic updates on the status of Wear OS support instead of
the typical deflecting scripted replies. If you are going to offer eSIM
for Apple Watch, then you need to offer it for Android's Wear OS, too.
Your parent company, Verizon, does so...
Hi @Olive - I think involving the BBB and FCC should get more visibility
on the issue. For what it's worth, I also internally escalated this
issue (I'm not an employee, they just let us volunteers do this). Please
keep us posted.
Hi @slud62 - I'm hopeful you got this resolved by now, but if not (and
for others who may come across this thread with the same issue), it
sounds like you either had an eSIM or physical SIM with T-Mobile and now
have the opposite for your new service...
Hi @caspianwendell - Yes, those will all be available after moving over
to Visible since that's tied directly with Apple, not your phone
carrier. Hope this helps!
Hi @Olive - I know this is over a week ago, but I wanted to see if you
were able to get your issue resolved? I agree, this is awful service
and, I think I can speak for the broader community that all of us would
be frustrated, being stuck in a Catch-...
