Provide realistic updates on the status of Wear OS support instead of
the typical deflecting scripted replies. If you are going to offer eSIM
for Apple Watch, then you need to offer it for Android's Wear OS, too.
Your parent company, Verizon, does so...
Hi @Wyatt - If you're able to connect to WiFi, that would be your best
bet to access the app and upgrade to the new service plan or to activate
your eSIM or SIM.Hope this helps!
Hi @Nephter - The only way to get this resolved would be to contact
Visible Customer Care. They will have to disable the multi-factor
authentication temporarily so you can access without getting the SMS.
Hi @Snowboarderted - If you have a second phone, you can use that IMEI
number (presuming it's supported by Visible) to get sent a physical SIM,
which should work in your phone and get you activated. They are
definitely getting rid of the old plans so...
Hi @Rixin - If you cannot log in because of the multi-factor
authentication, please contact Visible Customer Care for further
assistance as they will be able to get it disabled temporarily so you
can get in and get it activated.
