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User123
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02-15-2024
12:35 PM
Status:
New
Visible attempted to ship my phone but it never arrived. FedEx claims it was signed for but neither FedEx or Visible will show me proof of signature. I've been working with Visible since January 30th, 2024 on this issue. I have opened a FedEx claim per Visible but it was denied because I'm not the shipper. Visible just now denied my claim after all this time of working with them almost daily and still have no proof of signature. I have also opened a police report but again Visible is not sharing what they claim is a signature so beware.
Beware!
