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Didn't receive shipment

Hey, I was out of town and FedEx is returning my package to you guys. I need to reverse my package. 

1 REPLY 1

Anonymous
Not applicable

Hey there! Once an undelivered package has been sent back Visible, it can not be reversed. A new order will need to be placed. I'd recommend reaching out to the Visible Care Team to make sure the account is ready for a new order to be placed. Please reach out by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook.