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Forum Posts

Partial Refund

Hello All,My post was taken down on the face book page concerning the return of a new I-Phone 13. I provided all the required information, and am only getting a partial refund, and still owe $224.68, plus the two payments to Affirm for $41.16. Please...

Customer service

Tonight I had the pleasure of contacting customer service. Let me tell you about my experience. Being in a hurry, I ordered an Esim for a phone I had here. On a second account I ordered a new phone. The new phone updated and connected flawlessly. The...

Go2gal by Novice
  • 2 replies
  • 0 kudos

Porting wireless number from Verizon.

Just finished porting my wireless number from Verizon and received email from Visible stating process was successful, that was this morning and 8 hours later still unable to make or receive calls. Not a good start Visible!!! Anyone have any ideas! Go...

Unable to cancel

The Visible business is broken. I'm trying to cancel my service, and the only way to do this is to sign into my account. In order to do this, it is forcing me to set up 2FA on the login. Unfortunately, I no longer have this Visible device with me, th...

Rachara by Novice
  • 2 replies
  • 1 kudos