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Forum Posts

Not be able to reset password

Did not receive email after enter email address through reset password link, plus has issue for the esim, the esim not be able to add it back after accidently removed it

ljmails by Novice
  • 249 Views
  • 2 replies
  • 0 kudos

Harding my number but not when I first start visible

I would like to try visible and have them assign me a phone number but then if I like it I would like to port my other phone number to visible but not when I first get the card. Can this be done. I will use the visible card in another phone and still...

New service won't activate

I am trying to switch to Visible. I got the new phone and number and paid the activation fee ($30) and my phone still isn't working. I've noticed talking to anyone at Visible is a nightmare. What do I do?

Visible acknowledges customer service problems

https://www.fiercewireless.com/tech/visible-acknowledges-customer-service-problemsFinally, the first step in fixing something is acknowledging it's a problem. May we all see better days ahead.

BobT by Superuser
  • 1583 Views
  • 8 replies
  • 5 kudos

Account help

I can’t get the app to load or the website to work when I select “account” it just says “oops something went wrong.” I’ve restarted my phone, no updates available either. Just wanting to pay my bill. I’m also getting a message when I try to place a c...

HannahT by Novice
  • 137 Views
  • 0 replies
  • 0 kudos