09-29-2021 09:47 AM
One incentive to select Visible was the Virtual Card, right? Well when I tried mine, the code didnt work. So I tried to get a solution but the card company was hard to reach so out of frustration I set aside the issue for a few months. When I got back to the problem, Visible chat seemed helpful. They gave me a new access code and I got the card. I did not realize when I got the card to work 5/29 it expired 6/30. So, I used the card 1 time for 16.38. When I contacted visible chat they told me to take it up with the card company. I called the card company who was extremely hard to reach a real person. When I did, they were extremely rude and just said "expired" look at the website, goodbye. So, this reflects on the card company and on visible. I am very disappointed, feel I've been ripped off. I dont have FB or Twitter, so limited ability to even communicate with Visible. Cheap phone rates are good, but basically no customer service is NOT good.
10-03-2021 03:26 PM
10-07-2021 10:20 AM
Just curious as to which card company you used so when I get my virtual card I will avoid.
11-22-2021 08:42 AM
Its the company they were using when Visible gave the rewards. Not sure if they are still using, but emails were from "Blackhawk Rewards".
10-07-2021 04:31 PM
My advice: set up a Twitter account and try to resolve this, then delete your Twitter account. Good luck.