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Gift Card $100

no_promo
Novice

I still have not received my gift card and it's been 60 days.  I received my code to redeem for my gift card and after 30 days I reached out to them by chat.  The service person told me that the company they're using is behind because of COVID, understandable.  She stated that she resent and email and that I would see my e-card in 2-3 days and to check my spam folder because it might be in there.  Now I clean out my spam folder once a week to see if it's there.  Nope, not in my email and not in my spam folder.

 

It's been 60 days and it's becoming clear that the gift card is not real.  

1 REPLY 1

TJ-VisibleMod
Moderator
Moderator

Hey there!

Thanks for raising this concern. Our Care team will be best able to assist with your promotion; please reach out by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook.

TJ