I have been trying and trying to create a visible account, buy a phone and service from visible, but my email is continually refused as "invalid", evidently because it has an underscore in it--all the other symbols are letters and numbers. I checked via chat help, and that seems to be the problem. So my question : seriously, do NONE of you visible users have any symbols other than numbers and letters and the one "allowed" period in your email address? NO ONE has an underscore? Does anyone understand the reasoning for this being disallowed?
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