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Forum Posts

How are we doing!? πŸ€·β€β™‚οΈπŸ’‘

VisiSquad, Transparency is key, so I wanted to start a thread and get some feedback from our members. Let me know what you think about the community and what you think we can do to make it better. ο’ͺ I am especially interested in the topics, discussio...

Resolved! Visible for Tablets Suggestion

My mom is 92 years old and has a standalone iPad data plan through a major carrier. Because she is legally blind, Siri helps her do Skype and FaceTime chats with her children and grandchildren, The problem is that plan is quite expensive. I'd love to...

How are we doing!? πŸ€·β€β™‚οΈπŸ’‘

VisiSquad, Transparency is key, so I wanted to start a thread and get some feedback from our members. Let me know what you think about the community and what you think we can do to make it better. ο’ͺ I am especially interested in the topics, discussio...

iPhone 6 loses service

My iPhone 6 loses service when walking from one part of the house to another. In comparison, my iPhone XR Does not lose service when walking from one room to another in the house. The Xr Has software version 14.7.1. The iPhone 6 has version 12.5.4 wi...

Mg by Novice
  • 106 Views
  • 1 replies
  • 0 kudos

Resolved! Dropped, failed and unable to unable to hear calls

I've been with Visible since January and I have experienced dropped and failed calls than ever before. Also, when making and receiving calls the caller or person I am calling cannot hear me. It is very frustrating to be on hold for 15 minutes or long...

Nxw by Novice II
  • 320 Views
  • 2 replies
  • 1 kudos

iPhone 13 Availability

Hello all. So the Apple September event will be happening next Tuesday on the 14th. Apple is likely to announce the iPhone 13 then with release dates and pre-order dates this month. I'm really looking forward to getting this phone. However, I'm wonde...

New phone model

Put in ime# for a new Pixel 5a. Said it's not compatible. Tried to ask customer service on chat....useless! Does anyone know how long it takes for a NEW phone model to get certified? For instance, how long after the Pixel 5 was released, before it co...

SD1290 by Novice
  • 234 Views
  • 1 replies
  • 0 kudos

New Phone

Just pre-ordered a Pixel 5a. Currently a Verizon customer. Planning on going over to Visible ASAP. Being a new phone, how long before it gets certified on Visible? Anyone know how long it took for the Pixel 5?

SD1290 by Novice
  • 353 Views
  • 4 replies
  • 0 kudos

Galaxy Note 8

Hello. I am a Verizon customer looking to switch over to Visible. I still own a Galaxy Note 8 and am wondering if my phone will work on the Visible network. Thank you

Resolved! Newbie Questions

Hello, I have been lurking around Visible Wireless and the Visible Wireless Community. Today I have taken the time to register for an account on these forums. I have a few or more questions that I would like to ask you today. I'm with MetroPCS and ha...

Tibgler by Novice
  • 286 Views
  • 1 replies
  • 0 kudos

Motorola G Stylus 5G Add to Approved Device List

Hey Visible,Can you add this device to your approved device list for 5G so it can connect to the 5G towers? Can you add more devices since it is just a short list? This device only connects to the LTE data and not 5G.

vogmat by Novice
  • 402 Views
  • 1 replies
  • 1 kudos

SIM swapping/different phones like GSM?

I know that VZW that Visible uses is CDMA. In the past, CDMA SIMs i know only work in the phone they are programed to and can not be just simply moved to a new phone without a new sim or re-programmed or contact with the provider required.(thus why u...

any chances for Moto G7 Play to get on the supported list?

The spouse loves her Moto G7 Play (mainly due to the smaller form factor) and is not willing to switch to a new and bigger phone in order to get on Visible. Seems the Moto G7 Play meets the basic specs. What are the chances that it might get supporte...

Resolved! International Calls

When can we expect more countries being added to free international call list?

partypay by Intermediate
  • 985 Views
  • 2 replies
  • 1 kudos