Visible +

Ninaalley
Novice

I’m trying to upgrade to Visible plus and it keeps giving me an error message saying to contact customer support or customer help. What do you guys recommend I do? I really need to get this bill plus because I need international calling.

1 REPLY 1

domG
Novice III

Link to visible chat https://www.visible.com/help/connect
The help chat on the website seems to be the fastest to get a reply. They will respond on Messenger but it may take longer. You will have to wait in a queue for an undetermined amount of time.

 

I’m currently having problems with the international dialing on the Visible+ plan. Let me know if it works for you please once you switch over.

 

https://community.visible.com/t5/Need-help/International-calling-not-Included-with-Visible/m-p/26835