Well where to start. I was asked to come back and give Visible another try by one of the admins. I was told You shouldn't have had customer service hanging up on you and you shouldn't have terrible data speeds This is all true. I figured You are right. We are human we all deserve a second chance. I am totally blind. I had to have them port my number in automatically. They did. 3 months come and go. No gift card. I still have bad data speeds from time to time. Okay that will probably never improve. I will go with that assumsion until I'm proven wrong. I also couldn't make calls on Monday the 31 of January for 3 hours I could receive them. I try to chat in with customer service every time I try to chat with customer service they hang up with me. I can't say anything. so the gift card issue hasn't been resolved. .