11-01-2022 06:46 PM
I am trying to activate my plan after getting all the notifications saying it's ready buy get the SIM Not Supported Message
11-01-2022 07:18 PM
Looks like your device is carrier locked. Did you bought the phone from Visible?
11-01-2022 07:20 PM
No. I am porting over from Total Wireless. Another Verizon company
11-02-2022 06:07 AM
As mentioned it sounds like it is locked by your old carrier. Did you try checking it if was compatible? here is the link https://www.visible.com/shop/compatibility
Here is a link for instructions regarding unlocking your phone. https://www.visible.com/help/how-to-unlock-a-phone
Only other thing to try is to remove SIM and start over and even try restarting phone. Good luck!
never-displayed
