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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Number porting

I have a question - I am on a yearly plan...and I really enjoy visible. I have to transfer/port my phone number to another carrier for my job. What happens to my plan? Can I keep visible and get another number? I have another 6 months on my yearly pl...

iMessage still not activating after porting over

Ported over about 30 minutes ago, activated everything. iMessage won't activate. Turned it on and off, toggled the removing and adding number. It's just spinning next to my number. It's quite frustrating. Any ideas? iPhone 15 Pro Max, latest iOS upda...

Can't access my account

I had an issue with my credit card denying the monthly payment and now my phone is turned off. I can't access anything in my account to put in a new credit card (I can sign in, but the normal options aren't there). I've been chatting with a rep on th...