Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...
This isn't about the user, this is about the provider. (Seems that providers are trying to put this issue on the backs of users where they need to step up.)"In 2023, the FCC to “adopt secure methods of authenticating a customer before redirecting a c...
I’m at my wit's end. I’m now day six without any service. I have a Samsung Galaxy s22 and the SIM1 says the carrier is Visible, but there is no number attached to it. The number shows as unknown. I’ve worked with support several times over the course...
Serious question. using my own experience with Ticket #***** and the other basic customer service requests and questions I read in the forums. I have not heard ANYTHING from Visible on my issue (Visible's lack of an up-to-date address database) since...
So I thought Visible looked like a good deal so figured I'd try it out. My phone service got cut off from my previous phone company when I tried signing up with Visible. Visible says it has to be active to port the number. So called my previous servi...
5 times I placed an order for a SIM package (porting my number and keeping my iPhone), got confirmation, and then had the order automatically cancelled within 2-6 hours with no indication why. Customer service was not able to help. Couldn’t say why t...
