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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

5 orders automatically cancelled

5 times I placed an order for a SIM package (porting my number and keeping my iPhone), got confirmation, and then had the order automatically cancelled within 2-6 hours with no indication why. Customer service was not able to help. Couldn’t say why t...

porting from Verizon

Hi, I am trying to port my number from Verizon and having problems. I have gotten a transfer pin from Verizon and provided all the info to Visible. If there is a problem on the Visible end, I should receive an email telling me that (correct?) I have ...

Patm50 by Novice
  • 233 Views
  • 1 replies
  • 0 kudos

Can't receive group text messages from some users

I recently switched to Visible and since switching I have been unable to receive group text messages, but it appears to only be from users on T-mobile. I can receive other group texts, but not from these contacts. The only similarity I can find betwe...

jephil by Novice
  • 509 Views
  • 4 replies
  • 0 kudos