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Forum Posts

Not receiving security codes from my banking app

I just transferred my phone from Verizon to Visible. Everything works except I cannot receive a security code from my online banking app. I spent hours with chat help and they can't find anything wrong. Has anyone else had this issue? My banking app ...

New iphone upgrade

Hello, I am planning on buying a new iphone from a store in person. I want to keep the same number and stay on the same plan for one device with Visible. Is it as simple as removing the SIM card from my old phone and putting it in the new one?

tedb000 by Novice
  • 1998 Views
  • 1 replies
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Want to upgrade iphones

Hello, I currently have and iphone 12 and a plan with visible. I want to buy a new phone. I will probably buy from Best buy so I can buy in person. Can i just take out my old SIM card and put it in my new phone?

tedb000 by Novice
  • 987 Views
  • 1 replies
  • 0 kudos

Resolved! Switch eSIM from one device to another device

I am on Visible Trial and installed the eSIM on my device. Now I need to switch this eSIM to another device. How can this be done? Does the following work? 1. Disable the eSIM on device 12. Download Visible app on device 2, sign into the account3. In...

tcl4u by Novice
  • 9497 Views
  • 3 replies
  • 0 kudos

Switching eSIM from one device to another

I am on Visible trial and I installed the eSIM (and the new number) on a device. Now I need to switch to a different device. How is this done?Is it simply disbling the eSIM on device 1, download Visible app on device 2 and install the eSIM on device ...

tcl4u by Novice
  • 674 Views
  • 0 replies
  • 0 kudos