Calls to and from Mexico Vacation

[gloriaj0]

My husband and I each signed up for the $15/month plan a few months ago.  We are going on vacation to Mexico for 2 weeks.  I need to call the resort in Mexico to confirm some instructions.  Then we need to receive and make calls and texts while we are there.  Do I need to change my most basic plan to do this?  If I add the international plan for 1 month, can I go back to the basic plan at the $15 price?   Is there a way to temporarily forward my phone to my husband's phone so I only internation on one line?  Thanks,

[DeanKevin64]

International calling to Mexico I believe can only be done on the plus plan. As for roaming or using service while in Mexico you either have to be on the plus plan or follow the instruction for the Global pass at $5 a day to use on the base plan. The plus plan using service in Mexico doesn't require Global Pass since roaming is included there.

From my understanding on what the terms are for most promos are that if you change plans or leave and come back you forfeit any discounts that you have, so once you upgrade and go back to basic you will pay regular price.

As for call forwarding I am not sure if that is an option with Visible or not, I am not tech savvy and I'm only a customer myself and have not tried that. Only call forwarding I have done with Visible is forwarding my home phone to my cell phone but that was a feature of the phone company.

[VisiblyPresent]

See https://www.visible.com/help/international-services

The base plan allows unlimited calls and texts from within the U.S. to Mexico As noted &while in Mexico, you can enable Global Pass at $5 per day; and upgrading to Visible+ will result in the loss of your promo pricing.