Can't buy a phone

[rogerm7]

I have been trying to buy a phone from Visible.  It won't take my credit card even though I use it for my billing and have done so for several years.  The credit card company says that Visible is using the wrong address even though I have checked and they are the same at the CC company and Visible.  I have talked to customer service several times and they can't fix it.  This is really frustrating

[DANFL7685]

Visible is VERY difficult about which credit card can be used and addresses used.  When I first signed up Visible denied several CC about 2 years ago.  Eventually I got an email and address of wife's friend accepted.

It could be the credit card, unknown issue with address, or an email visible does not like.  Hard to say as even visible staff usually does not understand or explain it accurately.  You can try another CC or get a friend to use their CC and give them cash.