Cancel Google Fi First?

Eric5899
Novice

I have an unlocked Samsung Galaxy S21 (not + or Ultra) with Google Fi as the current carrier (eSim). While it is listed on the phone model compatibility list, the IMEI fails the lookup. I found this on Visible:

 

  • Your phone has to be carrier unlocked to be compatible with our network.

If I stop my Google Fi service, will it immediately pass the IMEI test? I don't want to shut off Fi unless I know I will be able to start Visible.

 

Thanks!

2 REPLIES 2

phoneman2021
Superuser Founder
Superuser Founder

I make no guarantees but it wouldn't hurt you to have a sim over nighted from Visible and stop Google phone service and try putting the sim in and seeing what happens.  I would delete the e sim first.

Eric5899
Novice

I used customer service chat. Phone model is compatible. IMEI lookup is not ready for prime time. Luckily, with current bring your own phone rebates of $500/phone, regular Verizon ended up being cheaper than Visible and their IMEI lookup worked fine.