11-11-2022 07:59 AM
Hello Community - I want to port my number from my previous carrier at the same time as I start using my phone on Visible. I did this with another line recently and it worked great.
This time I had trouble getting my transfer PIN. My browser session went over night and may have timed out. When I entered the transfer PIN the next day, I received an error message.
To try to pick up where I left off, I followed a link from the Email (You left something in your cart) I "checked out" but it never gave me the chance to reenter my Transfer Code. How can I figure out whether it is transferring my number from the previous carrier or assigning me a new number?
Thanks in advance for your guidance.
11-11-2022 11:10 AM
I'm glad that you choose Visible.
Please chat with the Care Team at: https://www.visible.com/help/connect .
To solve the issues when transferring your number from the previous carrier.