I cannot make calls

[uhohwalter]

Just signed up for visible and cannot make calls or text!!!

[Anonymous]

If your service is still not working, I would suggest your contact Visible via Chat at https://www.visible.com/help (look for the Chat icon at bottom right)

[Justsomeguy]

LOL.  That is not chat.  That is an AI script.  They can't help you troubleshoot.  It wanted me to reset my phone to factory settings.  I get they need to keep cost down but if you can help us activate the phone no one will be on their network.  Please get live chat support Visible.  Do better.

[Justsomeguy]

LOL.  Chat?  That is not chat. That is AI walking you through a script.  It wanted me to reset my phone to the factory settings.  I get you need to keep cost down but, if your chat bot can't help us activate our phones on your network, how are we going to be able to use your network?  Do better Visible.