Hey Mike, after reading you previously had to download a tracfone APN in order for your data to work, I remembered that US Mobile had me download and install a custom APN when I activated the phone on their service. I went and checked the APN settings on my phone and saw it was still running the US Mobile APN. I deleted the APN, reset the network settings, powered down the phone, removed the SIM, waited a few minutes, reinstalled the SIM, powered up the phone and guess what? I have data! To check if your APN is still installed go to Settings > General > (scroll all the way down to) VPN & Device Management > and if you have an APN installed it will be listed with an option to delete it. Try deleting the APN and performing the procedure above and if you are like me, your data issue will be resolved. Let me know how you get on.
Visible staff: on a port in from a VZ MVNO, please add to your standard troubleshooting process for no data the above line of inquiry. It could save you a lot of time and a lot of good will. It will probably save you some customers jumping ship too. I was about to port out.
