If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...
Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...
Does Visible Wireless collect or sell location data? And if so, who do they sell it to? Please don't hide behind words like "service partners". I'm curious if Visible makes a profit from selling data? Unfortunately I'm not a California resident so I ...
A few months ago I switched to Visible when they started offering Apple Watch support. I brought my iPhone XS and Apple Watch Series 5, and activated both successfully on eSIM. I recently got an AppleCare Express Replacement Watch. Swapping it in did...
I made a payment to reactivate my service on 08.03.21 but I'm still waiting for my service to be restored. The app continually says "Please wait for service to be restored. This may take a bit" if it doesn't crash first.Customer service is incredibly...
Hi all I want to make absolutely sure that there is no chance my phone on the Visible service will accidently pick up a Canadian tower and charge me roaming fees? It will just show no service and will not work if the only available towers are Canadia...
There is a tower I drive by frequently, that causes my service to cut out until it switches to another tower, or unless I disable the affected band (13). TAC-ECI: 39801 - 39753474eNB-LCID: 155287 - 2NID: 74 - 1PCI: 223Band: 13 AFAIK, this tower only ...
I am new to Visible as of today. Just received my SIM card a few hours ago. I inserted it and went into the Visible app. I then restarted my phone just like it said. After doing that I went back into the app and it started making me do the same steps...
Now that calling TO Mexico is included with Visible plans, I'm curious about calling FROM Mexico. We are traveling to MX in FEB and last time I had to buy a local MX phone. Will I now be able to call FROM MX? My fellow travelers last year that had Ve...
So, I got a sim on my iPhone 6s. Used Visible for a month. Left for a month, came back, paid my money, restarted my phone, it says I have signal but I am unable to make phone calls and I have no data. Please help. I reached out to customer service an...
