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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Newer phone but cant update network??

I've had it with the communication with visible.I paid alot for my phone when I got it. It's a S10e. Their website says my phone isn't compatible with the network upgrade. I'm not buying another!After chatting with them , they say the technical team ...

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
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  • 3 replies
  • 1 kudos

Outage- DO NOT RESET NETWORK

I knew of the outage and contacted chat anyway. Some people have had luck. They told me immediately about the outage and gave me the choice to try some things. We did and no luck. They then told me the only other thing I could do is reset network set...