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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Will access to hotspot data be more consistent with Visible+?

Hi there! I understand that hotspot data on both plans is limited to 5 mbps. I'm wondering if the hotspot on Visible+ is more consistent than the base plan. Does the 50 GB/mo premium data translate to the hotspot in terms of not getting deprioritized...

wren by Novice
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  • 1 replies
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Samsung s22 Ultra network issues

Hi everyone. I have an Samsung Galaxy22 ultra getting 1 bar since the new rollout of Sim cards last year. I contacted visible tech-support chat, the rep sounded confident & took me from 1-2 bars to no service for 3 weeks. I’m still having issues conn...

Windbite by Novice II
  • 281 Views
  • 3 replies
  • 0 kudos

WEA Alerts not working

Everytime that an Amber Alert or WEA weather alert comes through, my child who has Gabb phone gets the alerts every time. But my wife and I, who have Pixel 6's, never receive the alerts. This has been ongoing for at least a year now. The device is on...

Using Visible pSIM with data-only eSIM in Europe

Will be in Europe for a while coming up and I'd like to know... If I have a Visible pSIM and a European data only eSIM installed on my Android phone, will the pSIM piggyback on the data from the eSIM and let me send and receive SMS messages and phone...

Data useage

Began free trial period today.....how can I determine the DATA used is thru Visible and not my current carrier??