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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No service on 2 phones today

I have 2 phones with Visible and both are out. No cell, data, text etc. After 2 separate chats with customer service they told me an outage and will be for up tom 24 hours.This was after over 2 hours with 2 different agents having me do many things s...

jr70895 by Novice
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No data connection

Hi everyone.This is my first post, I’m having a problem connecting to internet it says cannot activate data, I have an iPhone 11 with eSIM I have full signal and the LTE signal showing but not possible to get anything not even the weather. Everything...

I am so mad right now!

Paid for the $395 annual + service, because of the 5G UW which coverage map shows. Guess what only 4G and I'm not hidden away somewhere, I'm surrounded by businesses and residentials out in the open, the coverage map only shows 5G UW, 94954. Heres wh...

No service for 43 days now.

I'm on day 43 with very minimal service. If I'm home I can use wifi calling. I have talked with customer service too many times to count. They have had me download several eSIMs and sent me 2 different physical SIMs and I have factory reset my phone ...