Need new sim chip

Go to solution
Cappy46
Novice

โ€Ž04-06-2022 04:30 PM

How do I order a new sim chip? While attempting to resolve a text messaging problem my Google pixel 3A locked up. Numbers on the Sim chip card don't appear to be PUK codes and will not unlock it. I haven't even had one full day of successful service yet. Ironically, there appears to be no phone number to reach Visible for help. So far, NOT SO GOOD!

 

Labels:
1 ACCEPTED SOLUTION

Go to solution
Airwolf
Superuser
Superuser

โ€Ž04-07-2022 04:40 AM

Visible does not have a typical phone support system, here are the ways to contact their support department:

 

https://www.visible.com/help/connect/

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

View solution in original post

2 REPLIES 2

Go to solution
Airwolf
Superuser
Superuser

โ€Ž04-07-2022 04:40 AM

Visible does not have a typical phone support system, here are the ways to contact their support department:

 

https://www.visible.com/help/connect/

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

Go to solution
Mallorie0
Novice

โ€Ž10-06-2022 07:51 AM

I never got my SIM card  it say it sent but I never got it 

0 Kudos
Copyright © 2024 Khoros, LLC