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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Searching for call and data usage logs

I am new to Visible. Is it possible to log into my account and find call search records, records of data and text traffic. I could do that with Verizon, it comes in handy to have, since I've used it in the past. Yes, I know I'm paying about half of w...

Resolved! International calling not working

Hi, I just upgraded my plan to Visible+ and tried to make a phone call to China. But it says that international calls are not included in my plan. It is so wired and I wonder is there any way to fix this problem.

Resolved! 4G Works Great 5G marginally useful - Area Related

I have visible cell phones. One is used in an area that has highly reliable 4G coverage and marginal 5G coverage. Problem is the phone switches to 5G on occasion and most everything I'm doing is so slow that it is maddening, even stalling for a few m...

Resolved! Does actual "Customer Service" exist at Visible?

Serious question. using my own experience with Ticket #***** and the other basic customer service requests and questions I read in the forums. I have not heard ANYTHING from Visible on my issue (Visible's lack of an up-to-date address database) since...