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Forum Posts

Samsung Watch not Activating

So, i have the pro + plan. that is supposed to come with a free watch service to connect to phone .I have a fold 7 unlocked using it with visible and 2 watches a Samsung ultra and a classic 8. I tried to activate a mobile plan on both watches and rec...

usmazad by Novice II
  • 1595 Views
  • 5 replies
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Resolved! Apply promo after sign up

Please help, I signed up on August 7,2025 but I forgot to apply the promo 6OFF25, how can I apply it

Payment Methods Error

Every time I try and access my payment methods page on the app or website, it says there is an error and I cannot update my payment methods.

Deevo21 by Novice
  • 534 Views
  • 1 replies
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Phone Compatibility Check Error - How to Solve?

I have been using AT&T Prepaid for a year and am planning to switch to Visible+. When I select the BYOP option, it prompts me to enter my IMEI. I entered both the physical sim and the esim, and both times, the error message "We ran into an issue, ple...

Visible Payments

My card didn’t have enough money to make my monthly payment. I updated it and now it does. Will visible charge it or is it too late? What do I need to do to make sure the payment goes through?