โ02-10-2024 08:12 PM
This is driving me mad. I need to cancel my visible account since im never going to use it again(im not coming back to the US), but once i try to go to my account page, itll ask me for a 2-step verification that does not work overseas.
Turns out, since Iโve set the account to autopay, theyve been charging $25 two months and I havent even used it. What can I possibly do to cancel it? Someone please help.
โ02-11-2024 04:23 AM
Reach out to customer support. They should be able to temporarily turn off 2 factor.
โ02-11-2024 06:32 AM
Turn off the bank draft or credit card used to pay the monthly bill.