Newb

XOAnubis
Novice

Hi! Just call me Anubis Im so new to this and would really like to join someone party! 😁 BUT I am having a hard time πŸ˜•β€¦I would like to upgrade to the 13 Pro Max but for whatever reason affirm doesn’t wanna take my ID, someone tried to scam me out my 11 Pro Max and I did get scammed out of $200 and I have a kid πŸ€¦πŸ½β€β™€οΈ. I didn’t plan on getting rid of my current phone until I got a new one can someone help me out? 😩

1 REPLY 1

LS-VisibleMod
Intermediate

Hi there! I’m sorry to hear you’re having a frustrating experience with upgrading your phone. Our community is here to advise you on general matters, so our Care team will be the best place for you to get help with the upgrade issue. Please reach out by chatting on our site, app, tweeting @visiblecare or sending a DM to @Visible on Facebook. -LS