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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Horrible service cannot port out number

Ported in a phone number that was my 92 year old mothers, then she couldn’t use a smartphone. Visible doesn’t offer a flip phone or anything simple so service had to be terminated. Visible cannot or will not port out my mom’s number. Hours and hours ...

Wdebry by Novice
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Resolved! Repeated "No Internet" Issue Causing Major Disruptions

I'm experiencing a recurring and severe issue with my Visible service. Despite being on an unlimited plan, I frequently receive "No Internet" notifications on my Google Pixel 7a, which suggest that I may be "out of data" even though my plan should ha...

FREE TRIAL and CONNECTIVITY

Hello. I am currently on the free trial, so I can see how the service worked in my area. I noticed that I am mostly seeing the LTE icon. I also see the 5G, although much less. I contacted VISIBLE yesterday to inquire why I am never see the 5GUWB, as ...

New iPhone not working

Received my new iPhone 14 max Saturday, tried getting set up and midway thru activation the phone stopped responding. Won’t turn on or charge

Existing plan but get a new phone

HelloI have an existing service plan, but brought in my phone, about an year ago.I want to keep the plan (or can upgrade it), but get a new iPhone from Visible. I am not able to see this option online. Is there a way to do it?