11-03-2022 07:12 PM
My service has been suspended for nonpayment but it won’t let me sign in app to pay and the option to pay on website is not there
11-03-2022 09:55 PM
Can you sign into your account on a laptop or desktop computer? If so when you sign into your account you should be on the overview screen, scroll down to manage payment and click the > button, a window will pop up and it should let you add a new payment method, PayPal and Venmo is also on the list. Hope this helps.
11-04-2022 03:18 AM
The overview is giving message of “We were unable to process your request. Please try again later.”
It has given me this message for about two weeks
11-04-2022 08:48 AM
That's not good. You might want to try chat. You can also try Twitter DM but they didn't respond to me last time a couple weeks ago. Facebook messenger is the last option and I was able to get an agents response after 45 minutes, about the same time it took a month ago on chat.
12-06-2022 01:21 PM
iam trying to pay my bill will not accept what i have been using for 3 years. tried a credit card will not accept that either. removed my card and re added it , still will not accept my payment. called crdit usnion no record of attempted payments.