Wow, that may be frustrating, I am not sure you will be able to get further help on this forum.
Are there any other details you can share, such as porting a number over, bringing your own device, Esim or physical Sim. Maybe some thing will trigger an idea through the forum.
I would keep trying help or ask for your account to be reset or a reason.
If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.
