12-17-2022 10:18 PM
When I activated my Visible account, there was a message the said: "we'll assign a phone number to your eSim. You can transfer your current number after activation". Now I have 2 phone numbers and am paying Visible and also my former carrier. How do I cancel service from my former carrier?
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12-17-2022 11:00 PM
You need to contact Chat via the Visible app or web site. Visible does everything via Chat. You'll likely need a port out pin from your prior carrier. Typically the old carrier will then cancel the account upon port completion but check with them.
12-17-2022 11:00 PM
You need to contact Chat via the Visible app or web site. Visible does everything via Chat. You'll likely need a port out pin from your prior carrier. Typically the old carrier will then cancel the account upon port completion but check with them.
06-19-2023 03:43 PM
So I just bought an apple 14 plus from t-mobile 2 days ago if I return the phone & cancel the service can I keep the phone number & transfer it to visible