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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Did I register with "Bring my Number" or Not?

Hello Community - I want to port my number from my previous carrier at the same time as I start using my phone on Visible. I did this with another line recently and it worked great. This time I had trouble getting my transfer PIN. My browser session ...

I have you all beat! Worse experience ever

So I think in terms of visible experiences that are the worst, I can beat everyone here. I have been trying to add my Apple Watch to my account and have it work properly on cellular for a month and a half. What’s interesting is the “technical team” c...

Dropped calls on S8+

My husband and I both have Visible and have the Party Pay plan. When we are on a call the call drops multiple times. Most times we have to restart our phones in order to call. Dropped calls also occur with other people but not as frequent as when he ...

Tmlh31 by Novice
  • 2 replies
  • 1 kudos

is visible site/app down?

It was working couple of hours ago, i was chatting with a rep to get my number ported - chat just stopped midway... now the site or app, nothing is working - getting "server error" is the app or web / chat working for anyone? is there any other way t...