Strange issue trying to bring own phone

jnelsoninjax
Novice II

My wife has a Google Pixel 4a (5G) same as mine, however, when I input the IMEI number into the compatibility checker it says that it won't work. However, if I input my IMEI number which is only slightly different than hers, it says it works. Both phones were purchased at the same time, and are both the same exact model. Is there any way to correct this problem?

1 REPLY 1

rjniles
Intermediate

Order the SIM using your IMEI number. It will work fine. They do not check if the IMEI is a duplicate.