Transfer service to new iphone 14. Do not have access to old phone for sms.

Hi,

I dont have access to visible wireless on my old phone using eSim. When I try activating service on the new iphone 14 with eSim, it sends a sms code to the old phone. Since I dont have the old one anymore, is there another way of getting the code? Can they send it to the email registered to the account?

 

2 REPLIES 2

georgeb
Intermediate II

Yes certainly. Visible will email and text you the verification code, at the same time. When activating with e-SIM your new iPhone 14.

 

If you notice a delay to receive the email, wait a few minutes before trying again.

Socalsally
Novice II

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