eSim question

[mrtugboat]

According to the main website, my phone is compatible with the eSim program, but then it tells me I need to order a SIM card with free next day shipping. I'm very confused. Any help would be greatly appreciated. I'd rather use the eSim option if possible as we have porch pirates in our area.

[Anonymous]

Hey there! If you're device is eligible to receive Visible service via eSIM, you'll need to place the order in the Visible app. You'll be advised in the app to order the physical SIM, if the eSIM can not be used.