getting phone service

wildweede
Novice

I just signed up and paid Visisble.  Sim arrived, followed instructions, went to activate and it will not go thru.  Turned phone off and on and tried again.  NO GO.  Now the phone is locked and password and fingerprint won't open.  Of course the virtual assistant runs in loops w/o helping; so much for AI.

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Any suggestions?

2 REPLIES 2

rjniles
Superuser
Superuser

When you get the bot Connai, type "live agent. You may have to it a few times.

trav007
Novice III

Chat with an agent, type agent or live agent to get connected.