iphone i purchased

[shanaemy]

i paid for a new iphone 693.00 and was sent a preowned phone. I need to speak to someone to resolve this issue

[DeanKevin64]

This is the community forums and not customer service. You need to contact them by chat, or one of their social media platforms Facebook, Instagram or X.

[shanaemy]

i did that

[shanaemy]

do you work for visible?

[DeanKevin64]

No, I do not. I am just a customer and just try to answer questions here on the community forums.