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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Visible website down?

I was in the middle of trying to find out how to get my phone that didn't get delivered when I was disconnected and received a server error. I haven't been able to connect for the last hour, is this a known problem?

activation

how do you get visible to accept family plan account number to start new individual service for each family member?

Unlock phone

I’m having trouble getting visible to unlock my phone. I purchased it in December and it should automatically unlock in 60 days. It did not. I have been in contact with visible daily since February 22. It is now March 20 and there has been no resolut...

Multi-Factor Authentication Problems

Unfortunately I upgraded my iPhone 14 to the new 2 factor verification software this weekend. I am unable to receive the SMS text with the temporary code. I believe one possible reasons is that I did not have WiFi calling enabled. But now I can’t ena...