problem with payment

AleksS
Novice

Hello. I have a physical Verizon SIM card. But I want to connect your E-sim service. I created an account, completed all the requirements and all that was left was to pay. When I try to pay, I always get the same errors. For some unknown reason I cannot pay for my order. none of the operators helped me after several hours of trying. the error comes out with the following text: โ€œOops
Unfortunately, we're unable to process your order."

1 REPLY 1

upstate-SC
Superuser
Superuser

Do you pay for the service or purchasing device from visible?

 

Have you tried to pay using PayPal?

Sometimes payment will not go through if the service address/ SIM delivery address doesn't match the address on your account/ debit/credit card. 

 

 

Just another visible user, willing to help others.
Please mark my answer as solution if it helped you.