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terrible service

It's been about a week since I joined Visible and bought a phone from them (a Galaxy A13). I have terrible service. I taken all the steps below multiple times:1. Connected to WIFI2. Android up to date3. Visible app up to date4. reinstalled SIM card5....

Visible is a joke

I just started my Visible service yesterday. I paid $200 for a new phone and $30 for a months worth of service. I have never had any data. I have no data. I've tried to chat with you five times. I've spent hours waiting in line. I've been kicked off ...

Just awful customer service! It couldn’t be worse!

After upgrading to the Visible+ plan for $45 a month I dealt with chaos! Their employees are the most unhelpful customer service representatives I’ve dealt with. They are extremely useless! When activating the new SIM I was shipped it took 3.5 hours ...

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