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Forum Posts

iphone purchase

i purchased a new iPhone and i was sent a pre owned phone. i have been trying to resolve this issue for a month, who can help me get what i paid for or credit my account the difference. I have spoke to your chat and they can not resolve this issue

shanaemy by Novice II
  • 215 Views
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Visible (trial) service/signal on Interstate Highways

I have completed a four day drive through the Interstate highways in Indiana, Illinois, Missouri, Oklahoma, Texas, New Mexico, and Arizona and most of the Visible service was on LTE. Only in big cities and suburbs had 5G. The signal varied from 1 to ...

firefox by Intermediate II
  • 263 Views
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Hotspot is limited to one device at a time!

Hello! I joined visible through the 15-day trial. It seems okay because I can use it as hotspot, I can do Viber out, my iPad can do all things while connected to the hotspot. This morning after reading @phoneman2021’s reply post, I tried a second hot...

firefox by Intermediate II
  • 348 Views
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Questions from a newbie on 15 day trial

Hello. I’m new here in the community. I started my free trial this evening (29-May-2024). I have a few questions: 1) does Visible have spam/robocall filter like my current carrier? 2) does Visible provide SIM card if I decide to join? Those are the m...

firefox by Intermediate II
  • 297 Views
  • 0 replies
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Banned after free trial

I took advantage of the free trial, but wasn't ready to switch at the end of the trial. A couple months later, I decided to make the switch to Visible. I was unable to activate the service because my account was now inactive. Support told me I would ...