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Network Update - Some Clarifications for new customers

I am a new customer, switch to Visible last month. I keep hearing about network update. I didn't get any notification. but I am curious:What is the new network all about? What exactly have changed?I think I am already on the new network being a new c...

change my order status

i began service on the trade in plan. my phone value was $0, so i didn't send it in. i now need a new phone but can't buy one because it shows i have an order pending. how do i correct this?

5G on old plan?

Does the old plan support 5? Or is this what the upgrade will supply?

International calls usage

Is there a way to check international minutes used from the free minutes allocated everything month? Every time I chat with customer support, they say they can’t access that information for me. It’s very frustrating

Network shutdown date

I got a noticeI'm trying to find out what day date & time the network is going to be shut downNo one seems to knowThis switch over has not been handled well at allWhat a mess

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