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Old plan

Do I need to cancel my old Verizon plan now that I've joined Visible, or is that done automatically by Visible?

Caller id

I just signed up for Visible. When I called my land line, it showed someone else's name in the caller id and not mine. How to I change it to my name? Judy

35FOR6 promotion at sign-up

Began the process yesterday to establish a Visible account. Selected both 35FOR6 promotion and Friend Referral. Unable to complete process, because I needed a "port-out" PIN from my current provider. Got that information today and returned to Visible...

R11j25 by Novice
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Awful customer service

I have been trying for the last 90 minutes talking to two incompetent agents to input my correct address for shipping and the ridiculous website keeps trying to force me to select an incorrect address.. this was just trying to buy a phone maybe it is...