Update: it’s not an Apple problem. At least not in the since that the
latest update to Apple is the only solution. I went into the chat and
they redownloaded my IMEI. The rep wasn’t particularly nice, but she
knew exactly what she was doing. She told...
I am having the exact same issue. Support has stated they have escalated
the issue but I have heard nothing and there is no estimated time of
resolution.
