Visible

I need to verify and unlock my phone for my new carrier service.

Hello! I have inquired via Visible chat various times and gotten no helpful response. I need my redemption promo code for the $200 gift card. I should have gotten one by email back in January, after my 3rd bill paid, but I did not. Help!

I've had issues and been unable to access voice mail since December. With power outages due to winter weather and internet being down as well, I hope this can be fixed, as I need to receive my messages, especially since I'm applying for jobs. This is...