They do now; if you have a financed phone you got thru them, once 50% is
paid off, they will give you a list of eligible phones to upgrade to.
You send in your current phone and they pay off the loan balance
You need to get a new SIM. But beware; as soon as you order the SIM it
will deactivate the old one. No one told me this. They overnight it to
me but of course it was around thanksgiving and got all screwed up.
Waited 4 days. Talked them into creditin...
You can do either but why bother with the extra step of activating it on
Verizon just to port switch it? Activate the new phone on visible and
port your number in. Use eSIM; it’s fast and easy.
You can do it from any phone that is signed into your visible account
and has the correct IMEI entered in the process. I set up and activate
phones for people that aren’t even in my possession