After a 30min chat with a Visible employee I am just more confused. I
received my phone and need to send my old one in to swap. Do I use the
white UPS label that was enclosed to send my old phone to Forth Worth?
What do I do with the enclosed pink la...
The return process needs to be clearly and SPECIFICALLY explained. This
is too vague. Your employee also failed to explain the specifics after a
30min chat. You should make a pictoral or video guide showing to exact
process to send in your old phone ...