I ordered an IPhone 14 Pro Max on 9/16 at 7AM EST. The charge hit my
card immediately and posted the very next day. Per Visibles Help page, I
should have received a confirmation email, and I never did. I also
should be able to check my order status u...
Hello Visible Community! Out of curiosity, I ordered an IPhone 14 pro
max directly from Visible on Friday (9/16) at 7:00AM EST. I never
received an order confirmation email, and am currently in limbo. The
charge hit my credit card and posted the next...
So weird, for me it popped up as “explore new plans” on my welcome
screen, then I clicked the $30 one, and it guided me until everything
transferred. There was an app update today. Maybe try deleting and
reinstalling? But that’s just a guess. There’s...
It seems that’s what they’ve been doing, is either escalating with a
case number, or giving generic answers. So frustrating. I’ve been
through these forums a ton lately and saw a bunch of customers switch
over to Mint Mobile with success. Are you hav...
Best advice that I found on here and that worked for me was using an
actual computer and starting the chat. To prevent timing out, just keep
clicking your name and account in the drop down menu. It took about an
hour to get through. I feel like phone...
@baillysux Okay, so it’s not just me! Like no order confirmation email,
no status update in Overview. It just shows as my “current device” and
under my orders, that’s it. Nothing on their FAQ/Help page is accurate
regarding orders.I saw someone post ...
Literally 6AM EST on Monday morning, but even then I was 45th in line
and waited an hour to get through. It was pure luck honestly. If I don’t
get a number for a place in line, I just close out at this point. I read
on here that it doesn’t give you a...