Amazon Promo


Hi Visible! First off, let me say how PLEASED I am with service and price. I'm stationed in a rural area with horrible options for broadband, and Visible's unlimited hotspot is allowing me to live stream on YouTube and Twitch without a hitch - thank you so much for existing!


Now, I did buy a phone from visible - the Moto G Power 2021 - just last week. I ported my number from Metro and all went incredibly smoothly (much smoother than previous experiences with ports in fact). I did read the fine print, and I'm just wondering if I'll get sent that link sent to my email for the Amazon stick - or, if the promotion had already expired prior to me having purchased said phone. Either way, VERY satisfied customer here. Cheers!


Not applicable

Hey there!

Thanks for raising this concern. Our Care team will be best able to assist you here; please reach out by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook.


I messaged on facebook, but no one has responded. It's been a couple days. How long is the wait time? Just curious

Not applicable

You should receive assistance immediately when you reach out to the The Care Team.