Dropped calls

dhittle
Novice

‎07-05-2022 05:17 AM

Keep having trouble with phone dropping calls.

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3 REPLIES 3

upstate-SC
Superuser
Superuser

‎07-05-2022 08:00 AM

Sometimes this happens to me as well. Did sim reprovisioning, but it didnt help. I observed this happens at random. Not sure if this is due to network congestion.

Just another visible user, willing to help others.
Please mark my answer as solution if it helped you.
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CJ
Intermediate

‎07-08-2022 02:55 PM

@dhittle I would echo what @upstate-SC said, I would start a chat with support and see if they have a suggestion, maybe a SIM reprovisioning would help you.

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VisibleRocks
Superuser
Superuser

‎07-15-2022 02:23 PM

After you chat with customer service and get this resolved, would you please update us?  Thanks.

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.
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