I'm already a customer

huffl
Novice

Why can't I do what I need to get a Visible upgrade. This is so frustrating. I have tried everything and my service is going to be shut off. For the other phone it was easy, I just needed a new sim card. For the other account, I'm getting no place. 

1 REPLY 1

Vic
Novice

Hi, I have the same problem with the upgrade. I tried chat support, but it seems they don't listen to what you need. I spent about 2 hours and they were not able to understand what my issue was. I just don't know what to do at this point.