since ‎06-24-2023

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Why can't I do what I need to get a Visible upgrade. This is so frustrating. I have tried everything and my service is going to be shut off. For the other phone it was easy, I just needed a new sim card. For the other account, I'm getting no place.
You already have a device order in your account and cannot place another device order. Please contact our Care team for help. I don't have anything ordered. I can't go anything. I looked at my account and it doesn't show anything besides the last pho...