Why are you all a phone service

Whyme
Novice

Why are Visible a phone service when they can't provide the adequate service to use your phone.I can't dial the pharmacy around the corner or my job ๐Ÿค” ๐Ÿ˜• ๐Ÿ™„ 

2 REPLIES 2

phoneman2021
Superuser
Superuser

first I kindly suggest dialing it back.  I know you are frustrated.  However myself and others are using the service with no issue.    so what trouble shooting have you done?  What phone do you have?  do you have an e-sim or a physical sim?  When did the issue happen?  You give zero information that may assist you  but yet trash the company!!!!!!!!!!!!!!!!!!!  You are not giving the proper information to be properly helped.    Did you chat in with Customer Care or  did you just resort to trashing the company?  If you chatted in with care what did they say?  do you have case numbers?

trav007
Intermediate II

Try chatting with an agent, I have no issues at all with my service.